Knowing Your Role
Living life in an organization is interesting. To say the very least!
Some colleagues do their job, and only the job. They study
the job description and learn the borders of what is theirs to do, and what
duties belong to others. They defend their position. They do not extend
themselves to help others. Seemingly, they avoid responsibility or ‘blame.’
Other colleagues gladly go beyond their job descriptions and
help others with their assignments. They are not grasping for attention or
praise, they do it because they see themselves as part of a team.
Team. An ideal often not attainable in many workgroups. Too bad
for them. Their jobs become boring, uninteresting. Maybe even drudgery?
In teams, the outcome is the goal. The organization’s larger
purpose or mission provides the focus of what our work means. Pulling together,
helping each other, builds strength and momentum toward the desired outcome. The
sense of achievement is the reward. Team spirit results and empowers even
better outcomes.
The same with authority groups like boards of directors. Their
purpose is to direct the future of their organization. They own the
responsibility for its financial stability while serving the mission set down
in their incorporation documents. Are they fully supporting that mission? Do
they dream of the long-term future they are building if the mission is
successful? That is the organizing theme of their work.
Their job is not to control staff. Their job is to muster
and gather resources to support the mission. Raising funds is one such role. Safeguarding
those funds and other resources is also their job, to protect the stability of
the organization. Empowering their Executive Director or CEO, is another
primary function. Empowerment not control.
In truth the board has but one employee – the Exec Director.
All other staff report to the Exec Director, not the board. The board funds the
organization and causes multiple staff positions to be created. Those jobs are
not theirs to manage; the Exec Director has that responsibility and duty.
Many boards miss this point entirely. They think of
themselves as the boss. They can hire and fire people. No; they authorize the
creation of those jobs by funding them and approving the organization chart.
Their on-going duty is to empower the success of the assembled organization to
meet the demands of the mission, and vision.
All too often board members frustrate the very outcomes they
dream of producing. The staff does the work. Is the mission properly defined
and communicated? Is the vision of future success goals well defined? Is the
organization resourced well enough to do the work required to meet mission?
Personalities and human resource issues are not the concern
of the board unless desired outcomes are endangered. Then the board needs to
address those issues, study the problem and ask professionals to propose
solutions. Deciding on the proper course of action is their authority to
exercise. Implementing the solution is the job of the Executive Director and his/her
staff.
Roles include definitions, job descriptions and authority
levels. They are best understood within a team of dedicated colleagues. They
are best carried out with a firm dedication to the mission and vision of the
organization.
June 24, 2022
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