Pivoting
When trouble is encountered, what do you do? Most likely, you turn to another pathway, or process, or problem solving action. In moments you very likely find a solution to keep moving forward. No food in the refrigerator? Check the wallet for available cash and go buy the needed food items. Or, if a meal is imminent, go to a fast food outlet and buy the sandwich, hamburger or Egg McMuffin. Finishing the meal you create a shopping list and go to the supermarket to buy the food.
When the pandemic stopped at our door, we learned to order
groceries online. We either arranged pickup of our order at the store, or we
had them deliver the order to our door. Over the next few weeks we switched our
grocery shopping habits greatly to conform to health demands, and then supply
issues.
Over more time, we learned to do without certain items, and
to use other normal supplies carefully to prolong their availability and usefulness.
We adapted. We pivoted to another way of doing things.
Businesses pivoted as well. They had to. Customers needed
them and their goods and services. Big companies had the team, the space, the
inventory and the deep pockets to adapt well to the changes. Not easy to do,
but they could do it, and did.
Small businesses had neither the money or leverage to pivot
adroitly. They could focus on the personal side of the customer’s needs, but
their revamping the way they do business was much more difficult.
Instead, small businesses re-invented themselves. They did
not have the large inventories, large space commitments, or overhead to carry.
Small businesses had something else to work with. Mainly, small size allowed
them flexibility to adapt totally. They could move quickly with changes in
demand and supply. They could even re-invent the business entirely.
Change is opportunity. Size is an impediment to change, thus
limited opportunity. Small size means ability to move quickly in whatever
direction is appropriate to the circumstance.
Consumers can do the same thing – pivot to a different need
and use pattern to everyday goods and services. It is amazing how well we do by
giving something up. We find substitutes, or we learn to do without. We focus
on other things and learn new enjoyment. New freedom, too. Self-sustainability
is a benefit of that freedom. Simpler lifestyles emerge. More time appears like
magic to be used in whatever new way we desire.
The pandemic caused America to change in many ways. Some
good, some bad. But we pivoted to new ways of living, consuming, working,
living and loving.
The pandemic was a major shock to our social equilibrium. That
shock came with a price of death, suffering and loss. But it also came with new
realizations and possibilities. Opportunities emerged for our consideration. We
were stretched to be more of what was demanded of us.
And we prevailed. Whether for better or worse only time will
tell. Meanwhile, we are challenged to be better than we were. Those who are up
to the task will benefit. Those who are not, will lose.
Which one are you?
November 25, 2021
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